Payment Processing

Secure and flexible payment options

Payment Methods

Dinnify supports all modern payment types to meet customer preferences:

Cash

Traditional payments with automatic change calculation

Credit/Debit Cards

Integrated terminal for chip, contactless, and magnetic stripe

Mobile Wallets

Apple Pay, Google Pay, Samsung Pay

QR Code Payment

Customers pay via app at table

Meal Vouchers

Support for Swile, Edenred, Sodexo, etc.

Split Payments

Combine multiple payment methods

Cash Management

Opening Register

Start each shift by counting and recording starting cash amount. This creates accountability and accurate end-of-day reconciliation.

Cash Drops

Remove excess cash from register during busy periods for security. System tracks all drops.

Closing Register

  1. Count actual cash in drawer
  2. System calculates expected amount
  3. Report shows variance (over/short)
  4. Record reason for discrepancies
  5. Generate cash report for deposit

Bill Splitting

Accommodate groups who want separate checks:

Split by Seat

Each person pays for their own items. Perfect for business lunches and casual dining.

Split by Item

Assign each item to specific guest. Handles shared appetizers and individual mains.

Split Evenly

Divide total bill equally among all guests. Quick option for friends splitting costs.

Custom Split

Manually specify amounts for each person. Maximum flexibility for complex situations.

Receipts

Digital Receipts

Send receipts via email or SMS instead of printing. Eco-friendly and convenient for customers.

Printed Receipts

Customize printed receipts with:

  • Restaurant logo and branding
  • Legal tax information
  • Thank you message
  • QR code for reviews or loyalty program
  • Social media handles
  • Promotional offers

Tips and Gratuities

Tip Suggestions

Display suggested tip amounts on card terminal: 15%, 18%, 20%, or custom amount.

Tip Distribution

Track tips by employee:

  • Cash tips: manually recorded
  • Card tips: automatically tracked
  • Tip pools: split among staff based on hours worked
  • Tip reports: daily/weekly summaries per employee

Refunds and Voids

Void Transaction

Cancel payment before settlement (same day). Requires manager approval and reason code.

Refund

Return funds to customer (can be days later). Full refund, partial refund, or item-level refund available.

Audit Trail

Every void and refund is logged with: employee ID, manager approval, reason, timestamp, original transaction details.

Payment Security

Dinnify prioritizes payment security:

  • PCI DSS Compliant: Industry-standard security for card data
  • Encrypted Transactions: End-to-end encryption for all payments
  • Tokenization: Card numbers never stored, only secure tokens
  • Fraud Detection: Automatic alerts for suspicious activity
  • EMV Chip: Support for chip cards prevents fraud
  • 3D Secure: Additional verification for online payments

Payment Reports

Detailed breakdown of all payment activity:

  • Payments by type (cash, card, etc.)
  • Processing fees and commissions
  • Expected vs actual cash
  • Tips earned by employee
  • Refunds and voids with reasons
  • Outstanding tabs and unpaid orders