Reports and Analytics

Detailed statistics to guide your business

Report Types

Dinnify automatically generates comprehensive reports to analyze all facets of your business.

Sales Reports

Revenue, order count, average check, trends

Product Reports

Popular items, margins, stock-outs, costs

Staff Reports

Performance, hours, tips, productivity

Customer Reports

Loyalty, segmentation, satisfaction, lifetime value

Financial Reports

Collections, payment methods, taxes, profitability

Operational Reports

Table turnover, service time, kitchen efficiency

Sales Report

The most consulted report, giving complete visibility into your commercial activity.

Key Metrics

  • Total Revenue - Gross and net sales (after discounts)
  • Order Count - Total and by type
  • Average Check - Revenue / Order count
  • Revenue by Channel - Dine-in, takeaway, delivery
  • Trends - Comparison to previous period
  • Best Day - Highest revenue day
  • Peak Hours - Busiest time slots

Visualizations

  • Revenue trend curve over period
  • Sales histogram by day of week
  • Pie chart breakdown by channel
  • Heatmap of peak hours

Product Analysis

Identify your best-sellers and optimize your menu.

Top Sellers

Rank items by:

  • Quantity Sold - Most ordered items
  • Revenue Generated - Highest earning items
  • Margin - Most profitable items

Underperformers

Items not selling well:

  • Fewer than 5 sales in period
  • Declining trend
  • Consider removing or reworking

ABC Analysis

  • Category A: 20% of items generating 80% of revenue
  • Category B: 30% of items generating 15% of revenue
  • Category C: 50% of items generating 5% of revenue
Action: Focus efforts on Category A, optimize B, eliminate C if not strategic.

Financial Reports

Collections by Payment Method

Detailed breakdown:

  • Cash: amount and % of total
  • Cards: amount, banking fees
  • Meal vouchers: amount
  • Online payments: amount, commissions

Tax Report

Automatic calculation of sales tax collected by rate.

  • Net sales by rate
  • Tax collected by rate
  • Total tax
  • Ready for tax filing

Margins and Profitability

If you've entered ingredient costs:

  • Gross Margin - Revenue - Cost of goods
  • Margin Rate - As percentage
  • Margin by Item - Detailed profitability
  • Food Cost - % of revenue

Operational Reports

Table Turnover

  • Average turns per table
  • Average occupancy duration
  • Most/least used tables
  • Occupancy rate by zone

Kitchen Performance

  • Average preparation time
  • Late orders (%)
  • Rush hours
  • Maximum capacity reached

Service

  • Average customer wait time
  • Server requests (count, response time)
  • Customer satisfaction (average ratings)

Filters and Customization

All reports are customizable:

Periods

  • Today
  • Yesterday
  • This week / Last week
  • This month / Last month
  • This year / Last year
  • Custom period (date to date)

Filters

  • By location (if multi-unit)
  • By order type
  • By server
  • By product category
  • By dining zone

Export and Sharing

Export Formats

  • PDF: Formatted report, printable
  • Excel (XLSX): Raw data for analysis
  • CSV: Import into other tools
  • Email: Scheduled automatic sending

Scheduled Reports

Automatically receive reports by email:

  • Daily report at 11pm
  • Weekly report Monday morning
  • Monthly report on 1st of month
  • Multiple recipients (you, accountant, partners)

Custom Dashboards

Create your own dashboards with the metrics that matter to you:

  • Drag-and-drop widgets
  • Choose size and layout
  • Save multiple dashboards
  • Share with your team

Example Owner Dashboard

Today's revenue, Trend vs last week, Top 5 sellers, Gross margin, Customer satisfaction, Table occupancy rate