Reservations

Manage your restaurant bookings

Reservation System

The reservation module helps you efficiently manage customer booking requests, optimize seating capacity, and reduce no-shows.

Online Reservations

Customers can book directly through your website or Google profile. Reservations sync automatically into Dinnify.

Create a Reservation

Manual Creation

  1. Access Reservations: Click from main menu
  2. Click "+ New Reservation"
  3. Customer Info: Name, phone, email
  4. Date and Time: Select time slot
  5. Party Size: Number of guests expected
  6. Preferences: Zone, specific table, special occasions
  7. Notes: Allergies, special requests
  8. Confirmation: Automatic email sent to customer

Time Slot Management

Configure your time slots, average dining duration, and number of services per day.

Multiple Services

Define separate lunch and dinner services with distinct times

Default Duration

Average time allocated per table (e.g., 1.5 hours for 2 people)

Maximum Capacity

Limit reservations based on your actual capacity

Table Assignment

Assign tables automatically or manually based on party size and preferences.

Automatic Assignment

System suggests best available table based on: capacity, preferred zone, proximity to other reservations.

Manual Assignment

Choose specific table from floor plan for special cases (VIPs, birthdays, large groups).

Confirmations and Reminders

  • Confirmation Email: Sent automatically upon booking
  • SMS Reminder: 24 hours before to reduce no-shows
  • Customer Confirmation: Link to confirm or cancel
Reduce No-Shows: Automatic reminders reduce absences by 60-70%

Calendar View

Visualize all reservations on a calendar with color coding: confirmed, pending, arrived, no-show.

Filter by date, service, zone, or status for customized view.